Vehix ReviewsVehix Reviews for ServiceTitan shops
ServiceTitan-grade review attribution + technician gamification, as an affordable standalone — with AI confidence scoring that even credits the reviews you didn't ask for. Connect ServiceTitan read-only and every review is tied to the job and tech that earned it.
Where Vehix is different
Numeric 0–100% confidence
Every attribution shows a real confidence score with the reason — not a coarse low/medium/high label like ServiceTitan Marketing Pro.
Credits the reviews you never asked for
Request-tagging tools (pulseM, Unify360) can only credit reviews they texted for. Vehix matches organic and anonymous reviews to the right job by location and timing.
Affordable standalone
ServiceTitan-grade attribution for the 1–10-tech shops priced out of Marketing Pro — and it works with or without ServiceTitan.
How it compares
| Vehix | ST Marketing Pro | pulseM | Birdeye | |
|---|---|---|---|---|
| Numeric confidence score | ✓ | L/M/H | — | — |
| Credits organic/anonymous reviews | ✓ | partial | — | — |
| Works without ServiceTitan | ✓ | — | ✓ | ✓ |
| Starting price (6 loc) | $149 | $400–800+ | ~$300 | ~$2,000 |
Works without ServiceTitan Marketing Pro
You don't need Marketing Pro — or even ServiceTitan — to start. Connecting ServiceTitan read-only adds the job + technician data that powers per-tech attribution, but the QR review funnel and review capture work on their own.
Pricing
Plans start at $69/mo (up to 3 locations), Pro is $149/mo (up to 6) — a fraction of the per-location pricing elsewhere. See full pricing →
Common questions
How does Vehix Reviews know which technician earned a review?
It matches three signals. First, every QR scan is recorded with its location and time. Second, that scan is matched to a ServiceTitan job completed nearby and around the same time. Third, when the review is captured, the reviewer’s display name is fuzzy-matched to the customer on that job. When the match is confident, the review is credited to the technician who did the work. Reviews that arrive without a scan can still be attributed by matching the reviewer’s name and the review’s timing to recently completed jobs — so a tech gets credit whether the job or the review lands first.
How accurate is the technician attribution, and what is the confidence score?
Every attribution gets a numeric 0–100% confidence score with a plain-English reason (for example, “tech named in the review + job city + review within 24 hours of the scan”), not just a vague low/medium/high label. Leaderboard points are auto-awarded only on scan-verified or high-confidence matches, which are hard to fake; weaker matches are recorded for the owner to confirm rather than paid automatically. A multi-branch guard stops an anonymous review from crediting the wrong location, and “likely” matches are re-checked as more scan and job data arrives.
How does it work with ServiceTitan?
You connect ServiceTitan once — either with API credentials or by pushing completed jobs through a simple Make.com or Cloudflare automation. Completed jobs then sync automatically, and Vehix Reviews uses the job’s customer name, technician, and timing to attribute each captured review to the right technician. It is designed for ServiceTitan home-services franchises, but the review capture and QR features work without ServiceTitan too.
What does Vehix Reviews cost?
There is a free Solo plan (1 location) to start. Paid plans are Starter $69/month (up to 3 locations), Pro $149/month (up to 6, with offers, memberships, wallet cards and financing), and Multi-Location $299/month (up to 15, with cross-location benchmarking). Paid plans include a free first month (card upfront, cancel anytime before it ends), and a yearly option saves about two months. You can cancel yourself at any time; the QR codes deactivate immediately and your data is kept for 90 days in case you come back. See full pricing at /pricing.
Is there a free trial, and do I need a card to start?
Yes — paid plans include a free first month. A card is added upfront so service never interrupts when the trial ends, but you are not charged during the trial and you can cancel anytime before it ends and pay nothing. After the trial you are on the plan you chose (Starter $69, Pro $149, or Multi $299 per month), or a discounted yearly plan. There is also a free Solo plan with no card required.
How is Vehix Reviews different from Birdeye, Podium, or other review software?
Two ways: price and per-technician credit. Most reputation platforms charge per location — often several hundred dollars a month per location — so a six-location shop can pay anywhere from roughly $850 to over $2,000 a month. Vehix Reviews is a flat $69/month per account for up to six locations. And unlike general review tools, it ties every captured review back to the specific technician, job, and location that earned it, with a numeric confidence score — so you can reward the techs who actually generate your reviews.